Account Coordinator (m/f/d) - Koblenz

We keep the Automotive Industry running:

Dynamically, efficiently and innovatively

For more than 10 years now, Modix is the number one in digital marketing of automobiles and offers manufacturers and dealers solutions for online sales and marketing worldwide. We are part of the US-based Cox Group and can rely on the network and possibilities of an international enterprise and combine this with the flexibility and individual support of a company under owner management.

Become a part of our team

Account Coordinator (m/f/d) - Koblenz

This is where you work!

Our Account Coordination is the interface between our customers and the team of developers.

It is our ambition to guarantee the highest level of customer satisfaction and to implement high-quality website projects.

We transform customer wishes into work steps and coordinate timing and resources.

Our tasks require a high standard of independence and organizational skills – even if the workload is high, we never lose the overview!

Our daily tools incorporate a professional CRM- and Issue-Tracker software.

Team spirit has a high priority: we think and work together.

This is what you do!

You are the first contact person for our customer’s needs, wishes and problems.

You work closely with the Account Manager to ensure the information flow and to identify up-selling potentials.

You coordinate the successful implementation of website projects and you have the overview of the project’s status at all times.

You fine-tune the service specifications you receive from Sales, to guarantee that the customer receives exactly that what they wished for.

You record project tasks and are responsible for the internal communication & coordination with Graphics, Front End and Back End.

You carry out the handover of projects, together with the customer.

You can explain the basic technical fundamentals of a website to the customer.

These are your abilities!

A successfully completed apprenticeship or university degree

Several years of work experience in a similar field of work

Strong social communication skills and systematic competencies

Project experience with modern web-projects and knowledge of web design

Knowledge of Microsoft CRM, Microsoft Office and Atlassian JIRA

Excellent English and German writing and verbal communication skills

Inclination to Online-Marketing and the automobile trade of advantage

Comfortable with Wireframe/Mockup-Tools, e.g. Balsamiq Mockup preferred

Fundamental knowledge of Adobe InDesign and/or Photoshop of advantage

This is what we offer!

Personal development and regular trainings

Optimal Equipment

Chances of promotion in an innovative company

Trust-based working hours

Pioneer spirit and joy on the job in a technology-minded team

Regularly held employee events